This is the first study to document the long-term effects of building organizations’ capabilities. It documents the costs of the intervention, including both the costs of the assistance provided to the organizations by a consulting firm and the time and money expended by the participating organizations themselves. 

The four-year study relied on information from interviews with CEOs and CFOs, conducted every 9 to 12 months for four years, annual visits to a selection of the organizations, and document reviews.